/* ============================================================
   SISTEMA DE CALL CENTER - ESTILOS GLOBALES
   ============================================================ */

:root {
  --color-primary: #2563eb;
  --color-primary-dark: #1d4ed8;
  --color-success: #16a34a;
  --color-success-light: #dcfce7;
  --color-danger: #dc2626;
  --color-danger-light: #fee2e2;
  --color-warning: #d97706;
  --color-warning-light: #fef3c7;
  --color-bg: #f1f5f9;
  --color-surface: #ffffff;
  --color-text: #1e293b;
  --color-text-muted: #64748b;
  --color-border: #e2e8f0;
  --color-sidebar: #0f172a;
  --color-sidebar-hover: #1e293b;
  --color-sidebar-active: #2563eb;
  --radius: 10px;
  --shadow-sm: 0 1px 3px rgba(0,0,0,0.08);
  --shadow-md: 0 4px 12px rgba(0,0,0,0.10);
  --shadow-lg: 0 10px 30px rgba(0,0,0,0.15);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: 'Segoe UI', -apple-system, BlinkMacSystemFont, Roboto, sans-serif;
  background: var(--color-bg);
  color: var(--color-text);
  min-height: 100vh;
}

/* ============================================================
   LOGIN
   ============================================================ */
.login-page {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 100vh;
  background: linear-gradient(135deg, #0f172a 0%, #1e3a5f 50%, #2563eb 100%);
  padding: 20px;
}

.login-card {
  background: var(--color-surface);
  border-radius: 16px;
  box-shadow: var(--shadow-lg);
  padding: 40px;
  width: 100%;
  max-width: 420px;
}

.login-card .logo {
  text-align: center;
  margin-bottom: 30px;
}

.login-card .logo-icon {
  font-size: 48px;
  display: block;
  margin-bottom: 10px;
}

.login-card h1 {
  font-size: 22px;
  color: var(--color-text);
  margin-bottom: 4px;
}

.login-card .subtitle {
  font-size: 14px;
  color: var(--color-text-muted);
  margin-bottom: 28px;
}

.form-group { margin-bottom: 18px; }

.form-group label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 6px;
  color: var(--color-text);
}

.form-group input,
.form-group select {
  width: 100%;
  padding: 11px 14px;
  border: 2px solid var(--color-border);
  border-radius: var(--radius);
  font-size: 14px;
  transition: border-color 0.2s;
  background: var(--color-surface);
}

.form-group input:focus,
.form-group select:focus {
  outline: none;
  border-color: var(--color-primary);
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 20px;
  border: none;
  border-radius: var(--radius);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  text-decoration: none;
}

.btn-primary {
  background: var(--color-primary);
  color: white;
  width: 100%;
}
.btn-primary:hover { background: var(--color-primary-dark); }

.btn-success { background: var(--color-success); color: white; }
.btn-success:hover { background: #15803d; }

.btn-danger { background: var(--color-danger); color: white; }
.btn-danger:hover { background: #b91c1c; }

.btn-warning { background: var(--color-warning); color: white; }
.btn-warning:hover { background: #b45309; }

.btn-secondary {
  background: var(--color-border);
  color: var(--color-text);
}
.btn-secondary:hover { background: #cbd5e1; }

.btn-sm { padding: 7px 14px; font-size: 13px; }
.btn-lg { padding: 14px 28px; font-size: 16px; }

.btn:disabled { opacity: 0.6; cursor: not-allowed; }

.alert {
  padding: 12px 16px;
  border-radius: var(--radius);
  font-size: 13px;
  margin-bottom: 16px;
  display: none;
}
.alert.show { display: block; }
.alert-error { background: var(--color-danger-light); color: var(--color-danger); }
.alert-success { background: var(--color-success-light); color: var(--color-success); }

.login-hint {
  margin-top: 24px;
  padding: 14px;
  background: #f8fafc;
  border-radius: var(--radius);
  font-size: 12px;
  color: var(--color-text-muted);
  border: 1px dashed var(--color-border);
}
.login-hint strong { color: var(--color-text); }

/* ============================================================
   LAYOUT GENERAL (APP)
   ============================================================ */
.app-layout {
  display: flex;
  min-height: 100vh;
}

.sidebar {
  width: 250px;
  background: var(--color-sidebar);
  color: #cbd5e1;
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0; left: 0; bottom: 0;
  z-index: 100;
  transition: transform 0.3s;
}

.sidebar-header {
  padding: 22px 20px;
  border-bottom: 1px solid #1e293b;
}

.sidebar-header h2 {
  font-size: 16px;
  color: white;
  display: flex;
  align-items: center;
  gap: 8px;
}

.sidebar-header .sub {
  font-size: 11px;
  color: #64748b;
  margin-top: 2px;
}

.sidebar-nav {
  flex: 1;
  padding: 16px 0;
  overflow-y: auto;
}

.sidebar-nav a {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 20px;
  color: #94a3b8;
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: all 0.15s;
  border-left: 3px solid transparent;
}

.sidebar-nav a:hover {
  background: var(--color-sidebar-hover);
  color: white;
}

.sidebar-nav a.active {
  background: var(--color-sidebar-hover);
  color: white;
  border-left-color: var(--color-primary);
}

.sidebar-nav a .icon { font-size: 18px; width: 24px; text-align: center; }

.sidebar-footer {
  padding: 16px 20px;
  border-top: 1px solid #1e293b;
  font-size: 12px;
  color: #64748b;
}

.main-content {
  flex: 1;
  margin-left: 250px;
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.topbar {
  background: var(--color-surface);
  border-bottom: 1px solid var(--color-border);
  padding: 0 24px;
  height: 60px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  position: sticky;
  top: 0;
  z-index: 50;
  box-shadow: var(--shadow-sm);
}

.topbar-left { display: flex; align-items: center; gap: 16px; }

.topbar-title {
  font-size: 17px;
  font-weight: 700;
}

.topbar-right { display: flex; align-items: center; gap: 16px; }

.user-badge {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 13px;
}

.user-badge .avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--color-primary);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 14px;
}

.user-badge .info { line-height: 1.3; }
.user-badge .info .name { font-weight: 600; font-size: 13px; }
.user-badge .info .role { font-size: 11px; color: var(--color-text-muted); }

/* Indicador Sandbox/Live */
.mp-mode-indicator {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.mp-mode-indicator.sandbox {
  background: var(--color-warning-light);
  color: var(--color-warning);
  border: 1px solid #fcd34d;
}
.mp-mode-indicator.live {
  background: var(--color-success-light);
  color: var(--color-success);
  border: 1px solid #86efac;
}
.mp-mode-indicator .dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  animation: pulse 2s infinite;
}
.mp-mode-indicator.sandbox .dot { background: var(--color-warning); }
.mp-mode-indicator.live .dot { background: var(--color-success); }

@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

.content-area {
  padding: 24px;
  flex: 1;
}

.page { display: none; }
.page.active { display: block; }

.page-header {
  margin-bottom: 24px;
}
.page-header h2 {
  font-size: 24px;
  font-weight: 700;
  margin-bottom: 4px;
}
.page-header p {
  font-size: 14px;
  color: var(--color-text-muted);
}

/* ============================================================
   CARDS Y GRIDS
   ============================================================ */
.card {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  padding: 22px;
  margin-bottom: 20px;
  border: 1px solid var(--color-border);
}

.card-title {
  font-size: 16px;
  font-weight: 700;
  margin-bottom: 16px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.grid-4 { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; }

@media (max-width: 1024px) {
  .grid-3, .grid-4 { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 700px) {
  .grid-2, .grid-3, .grid-4 { grid-template-columns: 1fr; }
  .sidebar { transform: translateX(-100%); }
  .main-content { margin-left: 0; }
}

/* ============================================================
   KPI CARDS
   ============================================================ */
.kpi-card {
  background: var(--color-surface);
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow-sm);
  border: 1px solid var(--color-border);
  border-left: 4px solid var(--color-primary);
}

.kpi-card.success { border-left-color: var(--color-success); }
.kpi-card.danger { border-left-color: var(--color-danger); }
.kpi-card.warning { border-left-color: var(--color-warning); }

.kpi-label {
  font-size: 12px;
  color: var(--color-text-muted);
  text-transform: uppercase;
  font-weight: 600;
  letter-spacing: 0.5px;
  margin-bottom: 8px;
}

.kpi-value {
  font-size: 28px;
  font-weight: 700;
  color: var(--color-text);
}

.kpi-sub {
  font-size: 12px;
  color: var(--color-text-muted);
  margin-top: 4px;
}

.kpi-icon {
  font-size: 28px;
  float: right;
  opacity: 0.2;
}

/* ============================================================
   TABLAS
   ============================================================ */
.table-wrapper {
  overflow-x: auto;
  border-radius: var(--radius);
  border: 1px solid var(--color-border);
}

table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}

table th {
  background: #f8fafc;
  padding: 12px 14px;
  text-align: left;
  font-weight: 700;
  color: var(--color-text-muted);
  text-transform: uppercase;
  font-size: 11px;
  letter-spacing: 0.5px;
  border-bottom: 2px solid var(--color-border);
  white-space: nowrap;
}

table td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--color-border);
  white-space: nowrap;
}

table tr:hover { background: #f8fafc; }

.badge {
  display: inline-block;
  padding: 4px 10px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
}
.badge-success { background: var(--color-success-light); color: var(--color-success); }
.badge-danger { background: var(--color-danger-light); color: var(--color-danger); }
.badge-warning { background: var(--color-warning-light); color: var(--color-warning); }
.badge-info { background: #dbeafe; color: #2563eb; }
.badge-muted { background: #f1f5f9; color: #64748b; }

/* ============================================================
   FORMULARIO DE COBRO (TERMINAL AGENTE)
   ============================================================ */
.terminal-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

@media (max-width: 900px) {
  .terminal-grid { grid-template-columns: 1fr; }
}

.field-row { display: flex; gap: 12px; }
.field-row .form-group { flex: 1; }

.btn-generate {
  background: linear-gradient(135deg, #7c3aed, #2563eb);
  color: white;
  font-weight: 700;
  padding: 12px 20px;
  border: none;
  border-radius: var(--radius);
  cursor: pointer;
  font-size: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  margin-bottom: 16px;
  transition: transform 0.15s;
}
.btn-generate:hover { transform: translateY(-1px); box-shadow: var(--shadow-md); }

.card-input-group {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

@media (max-width: 560px) {
  .card-input-group { grid-template-columns: 1fr; }
}

/* Contenedores Secure Fields (iframes MP): misma altura/borde que inputs nativos */
.mp-secure-field {
  width: 100%;
  height: 46px;
  padding: 0 12px;
  border: 2px solid var(--color-border);
  border-radius: var(--radius);
  background: var(--color-surface);
  display: flex;
  align-items: center;
  overflow: hidden;
  box-sizing: border-box;
  transition: border-color 0.2s;
}

.mp-secure-field:focus-within {
  border-color: var(--color-primary);
}

.mp-secure-field iframe {
  width: 100% !important;
  height: 40px !important;
  min-height: 40px !important;
  border: 0 !important;
  display: block !important;
  margin: 0 !important;
  background: transparent !important;
}

.mp-secure-field .mp-field-placeholder {
  color: var(--color-text-muted);
  font-size: 13px;
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.result-box {
  padding: 24px;
  border-radius: var(--radius);
  text-align: center;
  margin-top: 20px;
  display: none;
}
.result-box.show { display: block; }
.result-box.success {
  background: var(--color-success-light);
  border: 2px solid var(--color-success);
}
.result-box.error {
  background: var(--color-danger-light);
  border: 2px solid var(--color-danger);
}
.result-box .icon { font-size: 48px; margin-bottom: 12px; }
.result-box .title { font-size: 20px; font-weight: 700; margin-bottom: 8px; }
.result-box .detail { font-size: 14px; color: var(--color-text-muted); }
.result-box .folio {
  margin-top: 12px;
  font-family: monospace;
  font-size: 13px;
  background: white;
  padding: 8px 16px;
  border-radius: 6px;
  display: inline-block;
}

/* ============================================================
   FILTROS
   ============================================================ */
.filters-bar {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  align-items: flex-end;
  margin-bottom: 20px;
}
.filters-bar .form-group { margin-bottom: 0; min-width: 160px; }
.filters-bar .form-group label { font-size: 11px; }

/* ============================================================
   TOGGLE SWITCH
   ============================================================ */
.toggle-switch {
  position: relative;
  display: inline-block;
  width: 56px;
  height: 30px;
}
.toggle-switch input { opacity: 0; width: 0; height: 0; }
.toggle-slider {
  position: absolute;
  cursor: pointer;
  top: 0; left: 0; right: 0; bottom: 0;
  background: #cbd5e1;
  border-radius: 30px;
  transition: 0.3s;
}
.toggle-slider:before {
  content: "";
  position: absolute;
  height: 22px; width: 22px;
  left: 4px; bottom: 4px;
  background: white;
  border-radius: 50%;
  transition: 0.3s;
}
input:checked + .toggle-slider { background: var(--color-success); }
input:checked + .toggle-slider:before { transform: translateX(26px); }

/* ============================================================
   CONFIG TABS
   ============================================================ */
.config-tabs {
  display: flex;
  gap: 4px;
  margin-bottom: 20px;
  border-bottom: 2px solid var(--color-border);
}
.config-tab {
  padding: 12px 24px;
  cursor: pointer;
  font-size: 14px;
  font-weight: 600;
  color: var(--color-text-muted);
  border-bottom: 3px solid transparent;
  margin-bottom: -2px;
  transition: all 0.15s;
}
.config-tab:hover { color: var(--color-text); }
.config-tab.active {
  color: var(--color-primary);
  border-bottom-color: var(--color-primary);
}

.config-panel { display: none; }
.config-panel.active { display: block; }

/* ============================================================
   MISC
   ============================================================ */
.text-center { text-align: center; }
.text-right { text-align: right; }
.text-muted { color: var(--color-text-muted); }
.text-success { color: var(--color-success); }
.text-danger { color: var(--color-danger); }
.text-warning { color: var(--color-warning); }
.mt-0 { margin-top: 0; }
.mt-2 { margin-top: 20px; }
.mb-2 { margin-bottom: 20px; }
.mb-1 { margin-bottom: 10px; }
.loading {
  text-align: center;
  padding: 40px;
  color: var(--color-text-muted);
  font-size: 14px;
}
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--color-text-muted);
}
.empty-state .icon { font-size: 48px; margin-bottom: 16px; opacity: 0.3; }

.spinner {
  display: inline-block;
  width: 16px; height: 16px;
  border: 2px solid #cbd5e1;
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

.chart-container {
  position: relative;
  height: 300px;
  margin-top: 10px;
}

.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  background: var(--color-text);
  color: white;
  padding: 14px 24px;
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  font-size: 14px;
  z-index: 1000;
  display: none;
  align-items: center;
  gap: 10px;
}
.toast.show { display: flex; }
.toast.success { background: var(--color-success); }
.toast.error { background: var(--color-danger); }